Privacy Policy
Contact details
Altai Pilgrim acts as the data controller for any personal data processed. For any queries, please contact the Data Protection Officer, Joanna Dobson, by post, email or telephone using the following contact details:
Postal address: Flat 2 The Abbey Sunk Road Walsingham Norfolk NR22 6DQ
Email address: joanna@altaipilgrim.com
Telephone number: +44 (0)7557354904
This privacy policy was updated in June 2024 and will be reviewed at regular intervals.
Type of data
The personal data collected may include:
* Your name
* Your postal address
* Your email address
* Your telephone number
* Your payment and bank account details
* Your VAT number
* Your order history
Correspondence
Data collection
Altai Pilgrim only has access to data that you have voluntarily provided via email or another form of direct contact. Third parties are not used to obtain this data and this data will not be shared with any third parties. Altai Pilgrim collects and holds your data because you have requested the delivery of a contractual service or the provision of a quote. This provides a lawful basis as per Section 6(1)(b) of the General Data Protection Regulation (GDPR).
Data processing
The personal data collected may be used for the following purposes:
* To provide services or quotes to you
* To respond to your enquiries
* To manage payments
* To manage our relationship with you
To maintain records
Data storage
Your information is securely stored at the registered address of Altai Pilgrim: Flat 2 The Abbey, Sunk Road, Walsingham, Norfolk NR22 6DQ UK. The exception to this is correspondence by email. Altai Pilgrim uses the Outlook and Gmail email service. You can read more about Gmail privacy and security here. We hold all data provided by you until our business relationship ends or until you ask us to erase your data as per your right outlined below.
Your data protection rights
You have the following rights under the provisions of the GDPR:
Right of access - You have the right to ask Altai Pilgrim for copies of your personal information.
Right to rectification - You have the right to ask Altai Pilgrim to rectify information you think is inaccurate or complete information you think is incomplete.
Right to erasure - You have the right to ask Altai Pilgrim to erase your personal information in certain circumstances.
Right to restriction of processing - You have the right to ask Altai Pilgrim to restrict the processing of your information in certain circumstances.
Right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Right to data portability - You have the right to ask that Altai Pilgrim transfers the information provided by you to another organisation, or to you, in certain circumstances.
If you wish to exercise any of your rights, please notify Altai Pilgrim in writing at joanna@altaipilgrim.com or Flat 2 The Abbey, Sunk Road, Walsingham, NR22 6DQ, UK. You will receive a response within one month.
Complaints
You can also complain to the ICO if you are unhappy with how Altai Pilgrim has used your data:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
The organisation is registered with the Information Commissioner’s Office (ICO) under the reference number……